24/7 Wall Street with Douglas McIntyre on the companies with the best customer service. This is their annual Customer Service Hall of Fame. Michael Monday, USA TODAY
https://www.usatoday.com/story/money/business/2015/07/24/24-7-wall-st-customer-service-hall-fame/30599943/
lunes, 29 de mayo de 2017
Wal-Mart looks at drones
Wal-Mart Stores Inc. is constantly looking for ways to improve in-store shopping in hopes of enticing customers to continue walking through the doors of its more than 4,600 U.S. locations.
One potential solution could be the use of unmanned aircraft systems, or drones, as a way to retrieve packages from one part of the store and deliver them to customers in another.
Wal-Mart received patent approval from the U.S. government in April for what it described as a "method to carry an item within a retail shopping facility." The retailer's plans -- and reasons for developing an in-store drone system to pick up and drop off inventory -- were outlined in a patent application filed Sept. 13, 2016, and published March 16, according to patent-approval documents.
7 Big Tech Trends That Are Changing the Way We Make Things
7 Big Tech Trends That Are Changing the Way We Make Things: Manufacturing is dirty, dull, and outmoded. It’s a slow-moving industry stuck in the past as new technologies out of Silicon Valley threaten to upend it. Stereotypes are fun, and misleading. Let’s not forget manufacturing is the industry that made the modern age. While many were musing about robots in science fiction, manufacturers were putting them …
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