miércoles, 31 de mayo de 2017
Improving customer experience in enterprise technology
Customer experience in enterprise technology has long been an afterthought. But as more products and services move to the cloud, companies need to make customer experience a priority.
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https://www.forbes.com/sites/baldwincunningham/2016/04/11/does-technology-make-customer-care-more-or-less-human/#658579671f75 In the vide...
