This technology could make passports obsolete.
http://www.travelandleisure.com/airlines-airports/jetblue/jetblue-biometrics-selfie-boarding
jueves, 25 de mayo de 2017
The Difference In How Gen Z And Millennials Treat Customer Service
The distinction of the most recent demographic cohorts have gotten a bit fuzzy due to the influence of technology and the proportion of children growing up immersed in the online world or that have an intuition towards it. In terms of chronological order, Millennials precede Generation Z, which is sometimes termed the post-Millennial Generation. However, despite this distinction, the years that encompass the Millennial cohort are vague, and Generation Z doesn’t seem to have fully ended yet.
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CIO Stephen J. Gold: 3 ways CVS Health uses technology to improve medication adherence, customer service
CVS Health CIO Stephen J. Gold said pushing the boundaries of innovation has been his top priority since taking the post in 2012. The retail giant uses the reams of patient data it collects—along with a proprietary program it calls an “engagement engine”—to make filling and picking up prescriptions more convenient.
But it also helps patients adhere to their medication regimens using technologies from text messaging to geolocating, he told the Wall Street Journal.
Josh Feast's Cogito Provides Technology To Bring Charm Back To Customer Service
A Series of Forbes Insights Profiles of Thought Leaders Changing the Business Landscape: Josh Feast, Cofounder and CEO, Cogito
The Customer Service industry is big business, representing a $84.7 billion global market by 2020, according to Radiant Insights. Yet most consumers today still view customer service as a point of frustration when engaging with companies. Often the interaction is highly ....
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