Virtual Reality is an exciting new channel for customer support and one that requires a unique approach. Immersion is the key characteristic that differentiates VR experiences from any other digital experience, and breaking that immersion should be avoided if at all possible. User-friendliness and effortlessness are key components of an excellent customer experience. For that reason, 5CA aims to provide support to end-users from directly inside the virtual experience, whether that is a game, a virtual guided tour, or any VR experience imaginable.
https://www.5ca.com/customer-support-technology/virtual-reality/
Suscribirse a:
Comentarios de la entrada (Atom)
-
89% of global consumers rate their overall perception of bots as "positive" or "neutral" http://www.prnewswire.com/new...
-
La experiencia del consumidor, la satisfacción que se logra al dar un buen servicio, al recibir una buena recomendación, al ver el gusto con...
No hay comentarios.:
Publicar un comentario