Tecnología y Servicio al Cliente
miércoles, 7 de junio de 2017
Customer Service And The Insurance Industry: Best Practices We All Can Learn From
https://www.forbes.com/sites/micahsolomon/2017/06/02/what-the-insurance-industry-can-teach-you-about-customer-service-and-client-focus/#3b29b5185f08
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Societal Factors affecting customer service
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Does Technology Make Customer Care More Or Less Human?
https://www.forbes.com/sites/baldwincunningham/2016/04/11/does-technology-make-customer-care-more-or-less-human/#658579671f75 In the vide...
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