Carnival is not alone in its experiment with bringing more tech on board its ships, with competitors like Royal Caribbean boasting of a "smart concierge" and MSC integrating virtual reality experiences into its cruises.
This is a big leap for an industry in which the most luxurious cruise lines like Crystal or Regent Seven Seas haven't felt the need to upgrade because "their focus is very much on personal service," said Sue Bryant, cruise editor at The Sunday Times.
Carnival is hoping that more personal service is exactly what the Medallion project will enable.
To see what it takes to transform a cruise ship into what is effectively a massive, seaborne smart home, I traveled to Hamburg in the north of Germany to view the final touches to the upgrade.
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