How Machine Learning Will Change the Concept of Customer Service

For every service based business, the customer is always treated as the bread and butter for your business. Entertaining your customer with top level satisfaction, all day assistance is your sole responsibility to amplify your business.

But today, with the introduction of machine learning, the concept of using manpower to entertain your customers has declined. Every established business are using the chatbots to serve their customers with the best ever responses without any delay.

http://customerthink.com/how-machine-learning-will-change-the-concept-of-customer-service/