Tecnología y Servicio al Cliente
jueves, 8 de junio de 2017
Data Enabler Startup ItsOn Brings Wireless Carriers Into The 21st Century
http://www.pymnts.com/mobile/2017/data-enabler-and-cloud-automation-startup-itson-brings-wireless-carriers-into-21st-century-and-into-the-cloud/
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Societal Factors affecting customer service
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Does Technology Make Customer Care More Or Less Human?
https://www.forbes.com/sites/baldwincunningham/2016/04/11/does-technology-make-customer-care-more-or-less-human/#658579671f75 In the vide...
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